Client Status Report

Provides useful statistics on historical household visit rates and rates of inactivity.

• Average Rate of Visits per Household Reports on the historical average rate of visits by taking all households who visited during the reporting period, and includes all of their visit history. This is split up into rates per year. For example, a "1 to 2" column would represent households who visited during the report time frame, and have historically visited at a rate of 1 to 2 visits per year. "1 to 2" includes rates of 1.00 to 1.99, but not 2.00.
• Historical Total Visits per Household Reports on the historical total number of visits by taking all households who visited during the reporting period, and includes all of their visit history. For example, the "1" column represents households who visited during the report time frame, and only have one recorded visit in the system.
• Household Status Report Reports on the household classification by taking all households who visited during the reporting period, and includes all of their visit history. These classifications are derived from historical visit history. Only households who have had an "Active" status for at least 180 days or more are included in this report. • Green Household: it has been at least 365 days since their last visit (and have never returned). • Yellow Household: the status has been set to "Inactive" at some point, but they returned. • Orange Household: fewer than 10 visits per year and status has never been set to "Inactive". • Red Household: 10 or more visits per year and status has never been set to "Inactive". • Unclassified: did not have an "Active" status for 180 days or more.
• Inactivity Frequency Reports on the number of times a household who has visited during the reporting period has been set to "Inactive" at any time in their visit history. A household's profile is set to "Inactive" if no visit has been recorded in it for more than 180 days. This is a duplicated count, so each household is counted for each time they were set to "Inactive" during the reporting period.
• Inactivity Length Reports on the total amount of consecutive days a household who visited during the reporting period has been set to "Inactive". This is a duplicated count, so each household is counted for each time it got set to "Inactive" in their visit history.